Description
Payment Payment must be made within 3 business days, otherwise an unpaid item case will be opened on eBay. If you purchased an item in error, please contact us immediately. We can only cancel an order before it has been dispatched, not after. Ohio residents are subject to local sales tax. We only accept PayPal in our eBay store. (This ensures a secure transaction for both buyer and seller.) Please read the entire listing and ensure it applies to your specific application before purchasing. We are not responsible for buyers who do not read the listing before purchasing. Shipping We use USPS and UPS for all of our shipping. We usually ship items within 1 business day after receiving verified payment. If you need faster delivery, such as next day or within two days, give us a call. We are not responsible for delays that are beyond our control, such as weather, delays caused by USPS, natural disasters or other events beyond our control. All packages DO NOT include insurance. If you would like to add insurance, you will need to contact us. We are not responsible for uninsured packages that are lost or damaged, uninsured packages are the responsibility of the buyer. We are not responsible for buyer mistakes! Please read the listing before purchasing and check your address before submitting your order. Combined Order Please add all items to your “eBay Cart” before placing your order. Be sure to visit our eBay store by clicking the “Visit Store” link in the top right corner of the “seller information box” of each listing. Contact us If you have questions about a part or need help with your order, please click on the “Contact Seller” link in the top right corner of each listing. Or call us: Mon 8:00 am – 5:00 pm, Sat 9:00 am – 3:00 pm EST. Please ask Julie. Since eBay no longer allows us to display our phone numbers in listings, please find our phone number in the last picture of each listing OR Google “John’s Performance Shop Carey OH” and it will bring up our number right away. Returns Items may be returned for exchange. or refund within 30 days of receiving the item, NO EXCEPTIONS. Returns cannot be made on used items, clearance items (exchanges will only be accepted on clearance items for more information) or large heavy items such as ATV bumpers, corners. , tire racks, tires, etc. So please read the listing and ask any questions before purchasing. The item must be in its original condition and in good working order. packaging with all tags attached. Any opened items (if the item is in a bag with a tag or in special packaging), used, worn, missing parts from the kit (for example, screws/nuts, etc.) will contain smoke. Odor, pet hair or anything not in original new condition will incur a 20% fee. We must be able to resell the product in new condition. If we have to discount your returned item in order to resell it, an additional fee may apply depending on the severity of the damage/use. In extreme conditions, if the item is severely worn, no refund will be issued and the part will be discarded. All baseball caps must be returned in original condition. No envelopes or flat boxes. Wrinkled hats are not accepted. Also, pack all items carefully. If item is received broken or damaged due to missing packaging, no refund will be issued. We DO NOT pay for return shipping. Return shipping is the buyer’s responsibility. We strongly recommend using tracked shipping methods for returned items as we are not responsible for items lost or damaged in transit. Initial shipping costs are non-refundable. the final. Items that are on sale will have “Sale” in the title and description. These items are sold at or slightly above our cost (no more than $10 above our cost). We lose money on each of these listings, especially with the 12% ebay/paypal fee and free shipping, so we can’t afford to accept returns on these items. The only exception is that clearance items may only be exchanged within 14 business days of receipt. You will be responsible for return shipping. You must call us to exchange these items. Returns are not accepted through ebay. International delivery. International buyers, if your package is returned to us due to it being undeliverable, only the purchase price of the item(s) will be refunded. Shipping costs will not be refunded to you. Taxes, duties, brokerage fees, import fees and customs fees for items shipped worldwide are the buyer’s responsibility; they are not included in the selling price. First Class Mail may take 3 to 8 weeks to arrive. Priority Mail may take 8 to 12 business days. Sometimes things get stuck in customs. It could be stuck in customs for 1 day or several weeks, I have no control over that and if it gets stuck in customs there will be a delay. Please be aware that high volume sales periods such as Christmas may also cause delays in clearing customs. We will not mark items below value or as “gifts”. WITH NO EXCEPTIONS! International buyers, if you want combined shipping, please click the “buy now” button on all the items you want. Then wait until I send you a combined shipping invoice. If eBay will not allow you to do it this way, then pay for all items and send me an email. I will then send you a refund for combined shipping via PayPal. Feedback If you are not 100% satisfied with your transaction, please contact us before leaving feedback or detailed seller ratings. We strive for positive feedback and a 5 star detailed seller rating for every sale. We want to provide the buyer with the best possible experience, please contact us anytime to report your concerns.